Shipping policy
Shipping & Delivery
At Lian Loungewear, every order is prepared with care and shipped from the United Kingdom. We aim to make your delivery experience smooth, transparent and reliable.
Processing Time
Most orders are prepared and dispatched within 2–4 working days.
During busy periods, such as holidays or seasonal launches, processing may take slightly longer. If there is any delay, we will contact you as soon as possible.
Delivery Time
Estimated delivery times after dispatch:
| Region | Estimated Delivery Time |
| United Kingdom | 2–5 working days |
| United States | 5–8 working days |
| Europe | 7–10 working days |
| Rest of World | 7–15 working days |
Please note that delivery times are estimates and may vary depending on customs, local postal services and seasonal demand.
Shipping Cost
We offer free worldwide shipping on orders over £40.
For orders below this amount, shipping costs will be calculated at checkout based on your delivery location.
International Orders
We ship internationally from the UK.
For some international orders, customs duties, import taxes or local handling fees may apply depending on the destination country. These charges are determined by local customs authorities and are outside our control unless otherwise stated at checkout.
Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details where available.
Please allow some time for tracking information to update after dispatch.
Incorrect Address
Please make sure your shipping address is correct before placing your order.
If you notice an error, contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery address.
Lost or Delayed Parcels
If your parcel appears delayed, please contact us and we will help check the tracking status.
If a parcel is confirmed lost by the courier, we will work with you to arrange a suitable solution.
Contact Us
For any shipping questions, please contact us at: ukstellarsilk@gmail.com
The Lian customer experience should feel calm, premium and trustworthy.