Returns & Exchanges
We hope you love every piece from Lian Loungewear. If for any reason you are not fully satisfied, we are happy to assist with returns and exchanges.
Return Period
We accept returns within 14 days of delivery.
To be eligible for a return, items must be:
- unworn
- unused
- unwashed
- in original condition
- with original packaging where possible
Return Shipping
Unless the item is faulty or arrives damaged, return shipping costs are the responsibility of the buyer.
We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items without tracking.
Faulty or Incorrect Items
If your order arrives damaged, faulty or incorrect, please contact us within 48 hours of delivery with photos of the issue.
In these cases, we will work with you to arrange a suitable solution, including replacement, exchange or refund where appropriate.
Exchanges
If you would like to exchange an item, please contact us before returning your order.
Exchanges are subject to product availability.
Non-Returnable Items
The following items may not be eligible for return:
- personalised or custom-made items
- gift cards
- items returned in used or damaged condition
Refund Process
Once your return has been received and inspected, we will notify you regarding the approval of your refund.
Approved refunds will be processed back to the original payment method.
Please allow several working days for your bank or payment provider to complete the transaction.
Contact Us
For return or exchange enquiries, please contact:
support@lianloungewear.com
About Brand
Lian loungewear is a slow-living lifestyle brand focused on breathable natural
fabrics, quiet comfort and elevated everyday rituals at home.
Our collections combine relaxed silhouettes with thoughtfully selected
materials including cotton, gauze cotton, bamboo slub cotton, TENCEL™ lyocell
and silk.
Lian focuses on how fabric feels in everyday life.
Rather than following fast fashion trends, we design collections around
softness, breathability, comfort and relaxed living. Many of our products are
inspired by calm home rituals, natural textures and slow-living aesthetics.
Lian believes comfort is part of everyday wellbeing.
We create pieces designed for slower mornings, quiet evenings and relaxed moments at home through breathable fabrics, soft silhouettes and timeless styling.
Fabric Philosophy
We believe good loungewear begins with the feeling of the fabric itself.
Every material is selected based on breathability, softness, drape and how it
supports comfort throughout the day.
Our collections mainly feature natural and plant-based fabrics including 100%
cotton, gauze cotton, bamboo slub cotton, TENCEL™ lyocell and mulberry silk.
TENCEL™ lyocell, gauze cotton and silk are especially popular for customers seeking
breathable and cooling comfort during warmer nights.
Bamboo slub
cotton is a soft and breathable fabric with a naturally textured appearance
created through slub weaving techniques. It offers relaxed comfort and airflow
suited to everyday home living.
Yes. TENCEL™ lyocell offers a smooth, breathable and cooling feel that many
customers enjoy as a practical alternative to silk with easier everyday care.
Product & Lifestyle
Yes. Our collections are designed for comfortable everyday living, including sleepwear, home relaxation, slow mornings, travel and relaxed indoor dressing.
Many customers choose Lian products as gifts thanks to the soft fabrics, relaxed styling and everyday comfort focus. Popular gift categories include silk pillowcases, robes, pajama sets and sleep accessories.
Many of our fabrics are chosen for their breathable and gentle feel against the skin. Silk, TENCEL™ and soft cotton fabrics are especially popular among customers seeking softer comfort.
The Sleep & Wellbeing collection combines silk pillowcases, eye masks and calming sleep accessories designed around rest, comfort and quiet self-care rituals.
Sustainability & SlowLiving
We prioritise breathable natural and plant-based fabrics selected for comfort,
longevity and timeless everyday use wherever possible.
For Lian, slow living means creating space for comfort, rest and intentional everyday
routines through thoughtful fabrics, relaxed silhouettes and calm home rituals.
Shopping & Customer Experience
Lian ships internationally from the United Kingdom.
Selected products may include gift-ready packaging options suitable for birthdays,
holidays and thoughtful everyday gifting.
Care recommendations vary depending on fabric type. Individual product pages include detailed care instructions designed to help maintain softness and longevity.